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Patient Information

At our veterinary animal hospital in Capitola , we have countless years of experience providing exceptional care to our cherished patients and their loving owners.

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What to Expect at a Veterinary Appointment

Knowing what to expect at your first appointment will help make the process more pleasant for both you and your pet.

Check In Process

Please try to arrive 5 minutes early to your appointment time. Upon arrival you can can come straight into the lobby to be checked in. You will be asked to be seated in our lobby once you have checked in, until the technician is ready to room you. While you are waiting, you are welcome to help yourself to the coffee/water station located in our lobby.

Meet The Team

One of our technicians will take you into an exam room and will begin to collect patient history and your pet’s vitals. Any questions, concerns or specific topics you would like addressed can be communicated to the technician during this time, so that the technician is able to give your veterinarian a thorough history.

Examination, Diagnosis & Treatment 

The veterinarian will then do a thorough head-to-tail exam. If you are coming in for a specific concern, the veterinarian will take the time to address that concern with you, and may recommend further diagnostics to get to the root of your pet’s medical issue. Any vaccines, diagnostics, or other treatments will then be completed after the doctor’s exam.

Once treatments are finished, you will be asked to head up to our lobby where our Client Service Representatives will go over your invoice with you, take payment, and schedule any follow up visits or rechecks.

Our Pet Care Philosophy

We proudly serve pet owners in Capitola. We are dedicated to providing up-to-date veterinary service to you and your pet with care and compassion.

We are passionate about preventive care, owner education, and providing comprehensive urgent care to Capitola pets.

Hospital FAQs

Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.

Pet Owner Resources

Here are some helpful links for your pet's health.

Medical Records

Access your pet's medical records with the AllyDVM app.

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New Patient Form

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Financing Options

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New Patients Welcome

Santa Cruz Veterinary Hospital is accepting new patients! Our experienced vets are passionate about the health of Capitola companion animals. Get in touch today to book your pet's first appointment.

Contact Us

Book Online (831) 222-5520