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Patient Information

At our veterinary animal hospital in Capitola , we have countless years of experience providing exceptional care to our cherished patients and their loving owners.

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What to Expect at a Veterinary Appointment

Knowing what to expect at your first appointment will help make the process more pleasant for both you and your pet.

Check In Process

Please arrive 5mins early. Upon arrival you can call or text to check your pet in. You will be asked a series of COVID-screening questions - to ensure the safety of our patients and staff we reserve the right to change any appointment to curb side if we deem it necessary.

Meet The Team

A veterinary assistant will collect patient history via phone (please remain in your vehicle during this process). Any questions, concerns or specific topics you would like addressed can be communicated to the assistant during this time.

After collecting patient history the assistant will come escort you into the building. Please note that masks are required upon entry to the hospital and during any interaction with members of our staff.

Examination, Diagnosis & Treatment 

After your visit, we will create a detailed report of our diagnosis, the discussion we had with you, and your pet's treatment plan. We will keep this information on hand for when you need it.

Once your pet is ready to be dismissed you will be provided with an itemized invoice and QR code that can be scanned into your phone and will take you directly to our secure online payment portal.

Our Pet Care Philosophy

We proudly serve pet owners in Capitola. We are dedicated to providing up-to-date veterinary service to you and your pet with care and compassion.

We are passionate about preventive care, owner education, and providing comprehensive urgent care to Capitola pets.

Hospital FAQs

Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.

Pet Owner Resources

Here are some helpful links for your pet's health.

Medical Records

Access your pet's medical records with the AllyDVM app.

Download App

New Patient Form

Fill out our New Patient Form.

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Financing Options

Get financing with CareCredit quickly and easily.

CareCredit

New Patients Welcome

Santa Cruz Veterinary Hospital is accepting new patients! Our experienced vets are passionate about the health of Capitola companion animals. Get in touch today to book your pet's first appointment.

Contact Us

(831) 222-5520